Parts Representative- MTI Distributing, Inc.

  • 21 Nov 2022 7:45 AM
    Message # 12996934

    MTI Distributing, Inc., a subsidiary of The Toro Company, is the Upper Midwest’s leading supplier of products and services to the green industries. Through a combination of exceptional products and superior service, MTI is in the business of providing landscape beautification solutions to golf courses, schools, municipalities, landscape contractors, and independent dealers.


    We currently have an opening for a Parts Representative to assist customers on the phone and at our will-call desk in Brooklyn Center.  Full-time day shift.  No nights or weekends!


    Essential Duties and Responsibilities

    • Receive inbound customer phone calls for parts orders. 
    • Ensure customer expectations are met by ensuring an accurate parts order is placed. 
    • Receive customers at will-call counter in a timely manner ensuring minimal wait time.
    • Appropriately manage cash drawer and credit card transactions.
    • Respond to internet contacts and respond appropriately.
    • Keep will-call area organized and neat in appearance.
    • Work closely with internal departments such as technical service, sales and purchasing to better understand overall customer requirements to assure a low effort customer experience.


    Education and/or Experience

    • Previous experience in a technical, customer support or parts position is preferred.
    • Experience with turf equipment and irrigation products is also preferred.
    • Candidates must have strong communication skills and customer service focus. 
    • Must be organized and able to manage multiple tasks. 


    MTI offers a competitive salary; based upon the qualifications of the selected candidate.  Our benefit program includes:  401(k), medical, dental, vision disability and life insurance, PTO and holiday pay.  Candidates will be subject to pre-employment background check, drug screen, and physical.



    We are proud to be an Equal Opportunity Employer including protected veterans and individuals with disabilities.

PO Box 2028
Maple Grove, MN 55311
Office: 651- 324 - 8873

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